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    Kristy Johnson

    Antioch, Tennessee

    IT Manager

    Federal Express

    Specialties

    check markDevOps & Site Reliability

    check markHardware Development

    check markIT Consulting

    check markQuality Assurance

    check markSystem & Network Administration

    check markTechnical Product Management

    check markTechnology Management

    check markTechnical Support

    Where I've Worked
    Federal Express logo

    Jan 2020 – Present

    IT Manager

    Federal Express
    C

    Feb 2019 – May 2019

    End User Services Manager

    City of Memphis
    State of Tennessee logo

    Feb 2017 – Aug 2018

    Helpdesk Manager

    State of Tennessee
    M

    Sep 2013 – May 2015

    Media Specialist

    Metro Nashville Public Schools
    H

    Nov 2007 – Aug 2011

    Call Center Senior Director

    Hanna & Associates Inc.
    Bellsouth Telecommunications logo

    Apr 2005 – Oct 2007

    Call Center Manager

    Bellsouth Telecommunications
    H

    Aug 2002 – Apr 2005

    Call Center Operations Manager

    Hanna & Associates
    Where I've Studied

    MBA, Business Administration

    University of Phoenix

    MA, Education

    Union University

    BS, Public Relations

    Middle Tennessee State University

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