Colorado Springs, Colorado
Sep 2021 – Present
Call Analytics Call Analyst
May 2015 – Present
Quality Analyst
Jan 2020 – Sep 2021
HomeOwner Customer Care Manager - Remote
Aug 2019 – Dec 2019
Senior Manager HomeOwner Customer Care
Feb 2018 – Aug 2019
Manager HomeOwner Customer Care
May 2014 – May 2015
IT Electron
Feb 2012 – Mar 2014
Team Leader
Dec 2011 – Feb 2012
Team Mentor
Oct 2010 – Dec 2011
Expeditor
Oct 2007 – Oct 2010
Outgoing/Incoming Mail
May 2007 – Oct 2007
Data Entry
2019
MBA, Project Management
University of Colorado Colorado Springs
2016
BS, (BS), Business Management
University of Phoenix
2013
Associates, (AA), Business Administration and Management, General
Specialties