kristen shaffer

Colorado Springs, Colorado

Property Field Claims Manager, American Family Insurance

Experience at:
Cna, Aig, I.C.S. Claims

I am happy to answer questions about a job, research product, etc. with a 15-minute phone call or emailed response

I’m interested in mentoring people from:

Contact me for free

(Your contact information will be sent to me)

Ask Me About

Casualty Claims
Fraud Investigations
Property Claims
Report Writing
SIU Management
Team Building
Where I've Worked

Sep 2016 – Present

Property Field Claims Manager

American Family Insurance

Oct 2015 – Sep 2016

Major Case Investigator


Jan 2014 – Oct 2015

Senior Special Investigator


Dec 2011 – Jan 2014

Property Claims Supervisor/ Lead Special Investigations Investigator

I.C.S. Claims

Dec 2010 – Sep 2011

Senior Special Investigations Unit Manager

JS Investigations

Nov 2005 – Aug 2009

Senior Claims Adjuster and SIU Examiner

Chubb Insurance Company
Where I've Studied

Certification, National Insurance Crime Bureau

People I've Reported To

People I've Worked With

People Who've Reported to Me

Experienced Insurance Industry Expert

Comprehensive 20+ years of experience in agency, residential and commercial property claims and SIU claims management - large, complex residential, commercial, worker compensation and SIU claims. Thorough knowledge of various types of insurance fraud


Administrative & Office

General Manager/Location Manager

Operations Management

In the Media

Social Media