I’m interested in mentoring people from:
BPO, Call Center, & Ops Leadership
Dynamic, forward-thinking leader with extensive experience in driving the customer experience (CX) across multiple industries including financial services, credit card, mortgage, travel, retail, and telecommunications.
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Administrative & OfficeAsk Me About
Outsourcing
Account Management
Call Center Operations
Client Services
Forecasting & Budgeting
KPI Management
Offshore & Nearshore
Process Improvement
Quality Assurance
Staff Coaching & Mentoring
Where I've Worked
Where I've Studied
People I've Reported To
People I've Worked With
People Who've Reported to Me
Ask Me for a Referral
5 - 7 years of experience
Group Manager, Program Enablement
5 - 7 years of experience
