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    Karen Fedchock

    Avon, Ohio

    Vice President Customer Experience

    PNC Bank

    Specialties

    Brand Marketing & Management

    Marketing Research & Analysis

    Media Production & Broadcasting

    Design & UX

    Where I've Worked

    Sep 2015 – Present

    Vice President Customer Experience

    PNC Bank
    K

    Aug 2014 – Sep 2015

    Global Marketing Strategy Consultant

    KF Business Consulting - Vitamix Corp

    Oct 2007 – May 2014

    Senior Vice President / Director of Market Research

    KeyBank
    G

    Jun 2007 – Sep 2007

    Promotions Manager

    General Electric Lighting Division

    Jan 2004 – Jan 2007

    Director of Marketing

    American Greetings Corporation

    Jan 1987 – Jan 2007

    Various Marketing Leadership Roles Over Tenure

    American Greetings Corporation

    Jan 2004 – Jan 2007

    Director Marketing, Wal-Mart Gift Packaging

    American Greetings Corporation

    2015 – Present

    Lead the Credit Card Customer Experience Team and drive client focused strategy development

    Pnc Bank
    Where I've Studied

    Masters, MBA

    Cleveland State University

    Bachelors, Administration & Marketing

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