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    John Merrill

    Longs, South Carolina

    IT Director promotion from IT Manager

    The Travelers Companies, Inc

    Specialties

    check markSystem & Network Administration

    check markTechnology Management

    check markTechnical Support

    Where I've Worked
    The Travelers Companies, Inc logo

    Jul 2017 – Present

    IT Director promotion from IT Manager

    The Travelers Companies, Inc
    The Travelers Companies, Inc logo

    Oct 2009 – Jul 2017

    IT Manager promotion from Senior Technology Engineer

    The Travelers Companies, Inc
    JCJ Architecture logo

    Nov 2007 – Feb 2009

    Network Administrator

    JCJ Architecture
    IBM Global Services logo

    Feb 2006 – Nov 2007

    Site Manager

    IBM Global Services
    IBM Global Services logo

    Dec 2003 – Nov 2007

    Provide critical incident management and customer liaison

    IBM Global Services
    IBM Global Services logo

    Dec 2003 – Feb 2006

    Desktop Support - Team Lead

    IBM Global Services
    ING (Voya) logo

    Mar 2000 – Dec 2003

    Provide desktop support and educate / guide peers

    ING (Voya)
    A

    Aug 1995 – Mar 2000

    Provide desktop support

    Aetna
    C

    Jan 1992 – Aug 1995

    Provide desktop support and QA

    Cadkey
    Where I've Studied

    1990

    BS, Computer Science

    Westfield State University

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