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    John Mercer

    Collierville, Tennessee

    Site Director, Call Center Operations

    Asurion / iQor

    Specialties

    check markAdministrative & Office

    check markEnvironmental Health & Safety

    check markGeneral Manager/Location Manager

    check markOperations Management

    check markPlant & Facilities Management

    check markProcurement

    check markProcess Management

    check markQuality Management

    check markSupply Chain & Logistics

    Where I've Worked
    A

    May 2014 – Present

    Site Director, Call Center Operations

    Asurion / iQor
    H

    Jun 2011 – Dec 2013

    Vice President, Client Services

    Hinduja Global Solutions
    H

    Mar 2005 – May 2011

    Manager/Director/Senior Director, Client Services

    Hinduja Global Solutions / AFFINA
    H

    Mar 2005 – May 2011

    Manager/Director/Senior Director, Client Services

    Hinduja Global Solutions
    H

    May 1999 – Feb 2005

    Manager, Operations

    Hinduja Global Solutions
    Where I've Studied

    BA, Marketing / Business Administration

    Illinois State University

    Ask Me About

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Ask Me for a Referral

    Asurion / iQor

    In the Media

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