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    John Cabrera

    Holtsville, New York

    Senior Success Agent (tier 3), Salesforce

    Cabrera

    Specialties

    check markBusiness Intelligence & Analytics

    check markDatabase Administration

    check markData Science & Machine Learning

    check markIT Consulting

    check markIT Security

    check markQuality Assurance

    check markSoftware Development

    check markSystem & Network Administration

    check markSystems Architecture & Engineering

    check markTechnical Product Management

    check markTechnology Management

    check markTechnical Support

    Where I've Worked
    Salesforce.com logo

    Aug 2016 – Present

    Technical Support and QA Professional

    Salesforce.com
    C

    Aug 2016 – Present

    Senior Success Agent (tier 3), Salesforce

    Cabrera
    NBTY logo

    Jun 2010 – Dec 2015

    IT Quality Assurance Analyst

    NBTY
    N

    Jun 2006 – Jul 2009

    Lead Quality Assurance Engineer

    nGenera Corporation
    O

    Mar 2004 – Jun 2006

    Independent Consultant

    Only Solutions Inc
    V

    Jun 2003 – Mar 2004

    Field Support Engineer

    Verint Technology Inc
    I

    Dec 2002 – Jun 2003

    Network Engineer / Services Support

    Invision.com
    E

    Mar 2000 – Nov 2001

    Field Integration Engineer

    Eshare Communications / Talisma / nGenera
    IBM logo

    Nov 1998 – Mar 2000

    NASA Help Desk / Network Engineer

    IBM
    Where I've Studied

    In Progress

    Bachelors, Business Management

    SUNY Old Westbury

    2019

    Certificate, Salesforce Certified Community Cloud Consultant

    2018

    Certificate, Salesforce Certified Service Cloud Consultant

    2017

    Certificate, Salesforce Advanced Certified Administrator

    2016

    Certificate, Salesforce Administrator

    Ask Me About

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Ask Me for a Referral

    Cabrera

    In the Media

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