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    John Cabrera

    Holtsville, New York

    Technical Support and QA Professional

    Salesforce.com

    Specialties

    Business Intelligence & Analytics

    Database Administration

    Data Science & Machine Learning

    IT Consulting

    IT Security

    Quality Assurance

    Software Development

    System & Network Administration

    Systems Architecture & Engineering

    Technical Product Management

    Technology Management

    Technical Support

    Where I've Worked

    Aug 2016 – Present

    Technical Support and QA Professional

    Salesforce.com

    Jun 2010 – Dec 2015

    IT Quality Assurance Analyst

    NBTY
    N

    Jun 2006 – Jul 2009

    Lead Quality Assurance Engineer

    nGenera Corporation
    O

    Mar 2004 – Jun 2006

    Independent Consultant

    Only Solutions Inc
    V

    Jun 2003 – Mar 2004

    Field Support Engineer

    Verint Technology Inc
    I

    Dec 2002 – Jun 2003

    Network Engineer / Services Support

    Invision.com
    E

    Mar 2000 – Nov 2001

    Field Integration Engineer

    Eshare Communications / Talisma / nGenera

    Nov 1998 – Mar 2000

    NASA Help Desk / Network Engineer

    IBM
    Where I've Studied

    2018

    Certificate, Salesforce Certified Service Cloud Consultant

    2017

    Certificate, Salesforce Advanced Certified Administrator

    2016

    Certificate, Salesforce Certified Administrator

    Bachelors, Business Management

    SUNY Old Westbury

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