Richlands, Virginia
Specialties
Jul 2020 – Present
IP Product Support Business Analyst - CGI Tap2Drive and CGI Siren360
Jul 2019 – Jul 2020
Senior Consultant
Apr 2008 – Nov 2010
Customer Support/Tier One Support Analyst/Customer Service Manager
Sep 2006 – Mar 2008
Licensed Support Staff
Jul 2002 – Aug 2006
Quality Assurance Analyst/Claims Manager/Claims Underwriter
In Progress
Certification
Ratabase University for Ratabase Essentials
2007
Business Management
University of Phoenix
1998
License, General Studies
Southwest Virginia Community College