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    Jessica Williams

    Marietta, Pennsylvania

    Manager/ Supervisor Claim Service Center

    Donegal Insurance Group

    Specialties

    check markBanking, Loans & Insurance

    Ask Me About

    Best practice implementation
    Call center management
    Coaching and mentoring
    Guidewire ClaimCenter
    SOP review
    Successful budgeting
    Superior customer service
    Where I've Worked
    Donegal Insurance Group logo

    Jan 2007 – Present

    Manager/ Supervisor Claim Service Center

    Donegal Insurance Group
    Donegal Insurance Group logo

    Aug 2000 – Jan 2007

    Casualty Claim Representative

    Donegal Insurance Group
    Where I've Studied

    2011

    Associates, Customer Service

    The Institutes

    2008

    Associates, Claims

    The Institutes

    1996

    Bachelors, Speech Communication

    Millersville University

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Ask Me for a Referral

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