Jenniferann Clayton

Smyrna, Georgia

Senior Manager, Customer Experience , EarthLink

Experience at:
United Parcel Service, UPS, United Parcel Service (UPS)

I’m interested in mentoring people from:

    Jenniferann Clayton
    Where I've Worked
    EarthLink logo

    2021 – Present

    Senior Manager, Customer Experience

    EarthLink
    United Parcel Service logo

    2018 – 2019

    Transformation Manager - International Strategy

    United Parcel Service
    UPS logo

    2018 – 2018

    Robotic Process Automation (Special Assignment)

    UPS
    United Parcel Service (UPS) logo

    2018 – 2018

    Transformation Team (Special Assignment)

    United Parcel Service (UPS)
    United Parcel Service (UPS) logo

    2016 – 2018

    Performance Measurement and Analytics

    United Parcel Service (UPS)
    United Parcel Service (UPS) logo

    2016 – 2016

    Programmer Analyst

    United Parcel Service (UPS)
    M

    2014 – 2016

    Owner

    Music Studio
    C

    2012 – 2014

    Call Center Analyst

    Cox Media
    United Parcel Service logo

    2010 – 2012

    Customer Service Center Reporting Analyst

    United Parcel Service
    Where I've Studied

    In Progress

    Masters, Business Administration

    Southern New Hampshire University

    2008

    Bachelors, Education

    Georgia State University

    Ask Me About

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Customer Experience Expert | 10+ Years Call Center Experience | MBA Candidate | Non-profit volunteer

    Veteran of business transformations, and driving the customer experience. Track record of passionately disrupting tradition with dynamic, client-centric solutions to ambitiously exceed predicted goals and increase team performance. Enthusiastic and c

    Specialties

    check markOperations Management

    check markProcess Management

    check markQuality Management

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