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    Jeff Bates

    Kingwood, Texas

    Senior Manager/Director, Customer Success Global Operations

    BMC Software

    Specialties

    check markTechnology Management

    check markTechnical Support

    Where I've Worked
    BMC Software logo

    2016 – 2020

    Senior Manager/Director, Customer Success Global Operations

    BMC Software
    BMC Software logo

    2015 – 2016

    Sr. Manager Americas, Customer Success

    BMC Software
    BMC Software logo

    2014 – 2015

    Manager, Global Escalation Management

    BMC Software
    BMC Software logo

    2008 – 2014

    Manager, Customer Success

    BMC Software
    Novell  logo

    2002 – 2008

    Manager, Team Lead, Support Account Manager in Premium Support

    Novell
    Where I've Studied

    MBA, E-Commerce Management

    University of Dallas

    Bachelors, Management

    Baylor University

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