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    Jay Lentz

    Denton, Texas

    Global Sr. Director of ESM & ServiceNow Platform Owner

    Brinks Inc

    Specialties

    Technology Management

    Technical Product Management

    IT Consulting

    Software Development

    Systems Architecture & Engineering

    DevOps & Site Reliability

    Where I've Worked

    Aug 2017 – Present

    Global Sr. Director of ESM & ServiceNow Platform Owner

    Brinks Inc

    Mar 2016 – Aug 2017

    ITSM Director

    Baylor Scott and White

    Apr 2015 – Mar 2016

    Technology Manager - ITSM & CSI

    Southwest Airlines

    Jun 2008 – Feb 2015

    Sr. ITSM Manager

    DynCorp International

    Feb 2004 – Apr 2006

    Technical Lead/Architect-Enterprise Automation

    Alliance Data Systems

    Feb 1997 – Jan 2004

    Enterprise Monitoring Engineer

    GM Financial
    N

    Mar 2006 – Jun 2008

    Manager & Enterprise Architect

    NetSurant Division of INX
    Where I've Studied

    1996

    Associates, 3D computer animation

    Art Institute of Dallas

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