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    Jared Friedman

    Somerville, Massachusetts

    Senior Escalation Engineer Team Lead, Tier 3 and Network Support

    Fuze

    Specialties

    check markIT Consulting

    check markIT Security

    check markSystem & Network Administration

    check markSystems Architecture & Engineering

    check markTechnology Management

    check markTechnical Support

    Where I've Worked
    Fuze logo

    Nov 2015 – Dec 2019

    Senior Escalation Engineer Team Lead, Tier 3 and Network Support

    Fuze
    T

    Jan 2011 – Nov 2015

    Manager, User IT Services

    The Community Builders
    Akamai Technologies logo

    Mar 2007 – Nov 2008

    Network Operations Engineer

    Akamai Technologies
    Tufts University logo

    Sep 2006 – Mar 2007

    Client Support Specialist

    Tufts University
    University of Massachusetts logo

    Sep 2002 – Aug 2006

    Senior Technical Analyst

    University of Massachusetts
    RCN logo

    Sep 2000 – Aug 2002

    Methods & Procedures Developer

    RCN
    Where I've Studied

    In Progress

    BA, Legal Studies & Sociology

    University of Massachusetts

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