James Diehl

Saint Cloud, Minnesota

Proactive NOC Manager, Comm-Works

Experience at:
Capital One, , Marco

I’m interested in mentoring people from:

    Ask Me About

    Business Analytics
    Leadership
    Management
    Where I've Worked
    C

    Apr 2018 – Present

    Proactive NOC Manager

    Comm-Works

    Jun 2016 – Mar 2018

    iConcierge

    Capital One

    Jan 2016 – Jan 2018

    3rd level support specialized

    Capital One

    Jan 2015 – May 2016

    Marco - NOC Team Supervisor

    Jan 2015 – Jan 2016

    NOC Team Supervisor, Managed Services

    Marco

    Jan 2012 – Jan 2015

    Document Solutions Helpdesk Supervisor

    Marco

    Jan 2012 – Dec 2014

    Marco - Document Solutions Helpdesk Supervisor

    C

    Jan 2008 – Jan 2012

    Technical Support Representative/Computer Technician

    Crest Health Care Supply
    L

    Jan 2006 – Jan 2008

    Information Systems Manager/Office Manager

    Latterell Builders Inc

    2016 – 2018

    3rd level support specialized in end-user experience and advocacy

    Capital One

    2015 – 2016

    NOC Team Supervisor, Managed Services

    Where I've Studied

    1995

    Information Technology

    Clackamas Community College

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Dynamic and resourceful Technical Support Professional with hands-on experience delivering vital support and expertise in a variety of fast-paced and integrated environments. Motivational leader with a commitment to teamwork and positive change.

    Specialties

    Business Intelligence & Analytics

    Database Administration

    Data Science & Machine Learning

    Quality Assurance

    Software Development

    System & Network Administration

    Systems Architecture & Engineering

    Technical Product Management

    Technology Management

    Technical Support

    Ask Me for a Referral

    Comm-Works

    In the Media

    Social Media