Fredericksburg, Virginia
Specialties
Account Management
Business Development
Sales
Sales Engineering
Sales Management & Operations
May 2016 – Apr 2019
VP/Head of Revenue Growth Marketing
Sep 2015 – Apr 2016
VP/Director of Deposit Policy
Oct 2013 – Aug 2015
Director of Analytics, Customer Experience & Strategy
Jan 2010 – Sep 2013
Senior Customer Experience Manager - Sales & Service
Jan 2008 – Dec 2009
Senior Product Manager - Lifecycle Marketing & Analysis
May 2006 – Dec 2007
Senior Product Manager - Cross Sell Product Management
Nov 2003 – Apr 2006
Senior Marketing Manager - Cross Sell Marketing & Analysis
Oct 2001 – Oct 2003
Senior Capacity Planning Manager - Contact Center Operations
Jul 2000 – Sep 2001
Senior Operations Manager - Call Center Operations
Jun 1998 – Jun 2000
Staffing & Analysis Manager - Call Center Operations
Mar 1997 – May 1998
Legal Administrator
Apr 2016 – Present
VP/Head of Operations, Marketing & Strategic Initiatives
BS, Mechanical Engineering
University of Maryland, College of Engineering
MBA, Business Management
University of Maryland