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    Ian Laudor

    Flanders, New Jersey

    Service Integration Expert - Technical Operations IT

    Novartis Business Services


    check markBusiness Intelligence & Analytics

    check markDatabase Administration

    check markData Science & Machine Learning

    check markDevOps & Site Reliability

    check markHardware Development

    check markIT Consulting

    check markIT Security

    check markQuality Assurance

    check markSoftware Development

    check markSystem & Network Administration

    check markSystems Architecture & Engineering

    check markTechnical Product Management

    check markTechnology Management

    check markTechnical Support

    Where I've Worked


    Service Integration Expert - Technical Operations IT

    Novartis Business Services
    United Parcel Service logo

    Nov 2019 – Dec 2019

    Seasonal Package Delivery Driver

    United Parcel Service

    2015 – 2019

    Associate Director, Solutions Operations Expert

    Novartis Business Services

    2013 – 2015

    Associate Director, Team Leader, Global IT Service Integration & Management

    Novartis Business Services

    2011 – 2013

    Head, Global IT Mobile Platform Services Program


    2009 – 2011

    Head, Global IT Mobile Device/Application Program

    2006 – 2009

    Global Service Manager - Mobile Messaging/Data Services


    2001 – 2006

    Sr. Systems Consultant

    North America Regional Service Center
    Where I've Studied

    In Progress

    Bachelors, Business Management

    Saint John's University

    Ask Me About

    People I've Reported To

    People I've Worked With

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    Novartis Business Services

    In the Media

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