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    Ian Laudor

    Flanders, New Jersey

    Solutions Operations Expert

    Novartis Business Services

    Specialties

    IT Consulting

    System & Network Administration

    Technology Management

    Technical Support

    Business Intelligence & Analytics

    Database Administration

    Data Science & Machine Learning

    DevOps & Site Reliability

    Hardware Development

    IT Security

    Quality Assurance

    Software Development

    Systems Architecture & Engineering

    Technical Product Management

    Where I've Worked
    N

    Sep 2017 – Apr 2019

    Solutions Operations Expert

    Novartis Business Services
    N

    Apr 2015 – Sep 2017

    Lead Operations Management

    Novartis Business Services
    G

    May 2013 – Apr 2015

    Global IT Service Integration & Management

    2015 – 2015

    Lead all service aspects

    Remedy
    I

    Oct 2012 – May 2013

    Head, Mobility Services Product Management

    i.e. Microsoft, BlackBerry/RIM, Vodafone
    N

    Dec 2011 – Oct 2012

    Head, Global IT Mobile Platform Services

    Novartis Business Services

    2011 – 2012

    Head, Global IT Mobile Platform Services

    N

    Apr 2009 – Dec 2011

    Head, Global IT Mobile Application Services

    Novartis Business Services
    N

    Jul 2006 – Apr 2009

    Global Service Manager - Mobile Messaging/Data Services

    Novartis Business Services

    2006 – 2009

    Global Service Manager - Mobile Messaging/Data Services

    N

    Mar 2004 – Jul 2006

    Sr. Systems Consultant

    North America Regional Service Center
    P

    Mar 2001 – Mar 2004

    Sr. Systems Consultant

    Pharma US Mail & Groupware Team
    E

    Jan 2001 – Mar 2001

    Lotus Notes Consultant

    External

    May 1993 – 2000

    Lead resource for Lotus Notes

    Chase Manhattan Bank
    Where I've Studied

    1993

    Bachelors

    Business Management Saint John's University

    Ask Me About

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Ask Me for a Referral

    Novartis Business Services

    In the Media

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