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    Harriet Anderson

    Rockwall, Texas

    Senior Manager Service Center - Operations

    Specialties

    check markAdministrative & Office

    check markGeneral Manager/Location Manager

    check markOperations Management

    check markPlant & Facilities Management

    check markProcess Management

    check markQuality Management

    check markGovernment & Military

    Where I've Worked

    Feb 2012 – Feb 2020

    Senior Manager Service Center - Operations

    T

    Mar 2011 – Feb 2012

    Contact Center Operations Manager

    Televista
    M

    May 2007 – Mar 2011

    Manager HR Shared Service

    Mercer
    M

    May 2007 – Mar 2011

    Call Center Manager

    Mercer
    AT&T logo

    May 2006 – Apr 2007

    Call Center Supervisor

    AT&T
    C

    Dec 2003 – May 2006

    Participant Service Call Center Manager

    CONEXIS
    C

    Dec 2003 – Mar 2006

    Manager Third Party Administrator Shared Service

    Conexis
    A

    Jan 2003 – Nov 2003

    Specialty Group's Clinical Support BetaSeron Program

    AmerisourceBergen
    A

    Jan 2003 – Nov 2003

    Liaison between in-service accounts, sales representative and Beta Nurse

    AmerisourceBergen
    H

    Feb 1997 – May 2002

    Team Lead

    Human Resource Shared Service Center
    K

    Feb 2000 – Apr 2002

    National Orientation Specialist

    KPMG
    K

    Feb 1999 – Feb 2000

    Liaison

    KPMG Recruiting Community
    B

    Sep 1997 – Feb 1999

    Payroll Service Center Supervisor

    Benefit
    C

    Jul 1996 – Sep 1997

    Account Executive / Manager

    Columbia Medical Physician Referral National Call Center
    Jackson National Life logo

    Oct 1993 – Apr 1996

    Regional Marketing Specialist

    Jackson National Life
    Where I've Studied

    H.S. Diploma

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