Glen Matthews

Trenton, New Jersey

Managing Director, Global Client Services & Operations, Verizon

Experience at:
Verizon Communications, Cable & Wireless

I’m interested in mentoring people from:

    Glen Matthews

    Ask Me About

    Business Transformation
    Change & Risk Management
    Client Relationship Management
    CSAT & NPS Metrics
    Customer Success Champion
    Program Governance
    Project Management
    Revenue & Profit Growth
    Service Assurance & Delivery
    Visionary Leadership
    Where I've Worked
    Verizon logo

    Jul 2019 – Present

    Managing Director, Global Client Services & Operations

    Verizon
    Verizon Communications logo

    Apr 2014 – Jun 2019

    Service Director, Global Client Services & Operations

    Verizon Communications
    Verizon Communications logo

    May 2011 – Apr 2014

    Senior Manager, Lifecycle & Architecture Engineering

    Verizon Communications
    C

    May 2009 – May 2011

    Head of Service Delivery, Americas

    Cable & Wireless
    C

    Apr 2008 – May 2009

    Head of Delivery

    Cable & Wireless
    C

    Mar 1996 – 2008

    Technical Solutions Consulting Manager

    Cable & Wireless
    Where I've Studied

    2002

    Bachelors, Electronic and Communications Engineering

    Thames Valley University

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    SENIOR LEADER CUSTOMER SUCCESS AND GLOBAL OPERATIONS

    Customer focused business and technology professional with over 23 years of domestic and international leadership experience.

    Specialties

    check markOperations Management

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