Glen Matthews

Trenton, New Jersey

Managing Director, Global Client Services & Operations , Verizon Enterprise Solutions

Experience at:
Verizon Enterprise Solutions, CABLE&WIRELESS WORLDWIDE, New York, NY (now Vodafone Global Enterprise Americas), CABLE&WIRELESS WORLDWIDE, Bracknell, Berkshire, United Kingdom (now Vodafone Group)

I’m interested in mentoring people from:

    Ask Me About

    Business Transformation
    Change & Risk Management
    Client Relationship Management
    CSAT & NPS Metrics
    Customer Success Champion
    Program Governance
    Project Management
    Revenue & Profit Growth
    Service Assurance & Delivery
    Visionary Leadership
    Where I've Worked

    Jul 2019 – Present

    Managing Director, Global Client Services & Operations

    Verizon Enterprise Solutions

    Apr 2014 – Jun 2019

    Service Director, Global Client Services & Operations

    Verizon Enterprise Solutions

    May 2011 – Mar 2014

    Senior Manager, Lifecycle & Architecture Engineering

    Verizon Enterprise Solutions
    C

    May 2009 – Apr 2011

    Head of Service Delivery, Americas

    CABLE&WIRELESS WORLDWIDE, New York, NY (now Vodafone Global Enterprise Americas)
    C

    Apr 2008 – May 2009

    Head of Delivery

    CABLE&WIRELESS WORLDWIDE, New York, NY (now Vodafone Global Enterprise Americas)
    C

    Mar 1996 – Apr 2008

    Technical Solutions Consulting Manager

    CABLE&WIRELESS WORLDWIDE, Bracknell, Berkshire, United Kingdom (now Vodafone Group)
    Where I've Studied

    Communications Engineering

    Thames Valley University

    Communication and Collaboration

    London Royal Institute of Coaching for Managers

    Business

    Verizon Leadership University

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    SENIOR LEADER CUSTOMER SUCCESS AND GLOBAL OPERATIONS

    Customer focused business and technology professional with over 23 years of domestic and international leadership experience.

    Specialties

    Operations Management

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