2016 – 2017
Adjunct ProfessorEverglades University
2005 – 2011
President of Skyway BaseballSkyway Baseball
Masters, Master in Organizational Leadership
University of Phoenix
Results-driven Operations & Technology leader exhibiting high-level mastery of strategic execution.
Dynamic Executive with a proven track record of success in driving strategic improvements with measurable results in executing & designing “Best in Class” contact centers. Versatile & accomplished professional with more than 20 years of experience.