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    Frederick Boykin

    Plano, Texas

    Principal

    VANIR Consulting

    Specialties

    General Manager/Location Manager

    Operations Management

    Process Management

    Quality Management

    Where I've Worked
    V

    Jan 2006 – Present

    Principal

    VANIR Consulting
    M

    Jan 1991 – Jan 1992

    Director Customer Service

    MCI TELECOMMUNICATIONS
    B

    Jan 1982 – Jan 1984

    Management Consulting - Project Engineer

    BELL AND COMPANY

    Jan 2002 – Jan 2006

    Vice President Operations

    United Health Group/Optum
    M

    Jan 1986 – Jan 1987

    Internal Management Consultant

    MCI TELECOMMUNICATIONS

    Jan 1995 – Jan 2001

    Director World Wide Contact Center Operations

    IBM Corporation
    M

    Jan 1987 – Jan 1989

    Manager Major Account Support Center

    MCI TELECOMMUNICATIONS
    M

    Jan 1992 – Jan 1995

    Director Network and Resource Management

    MCI TELECOMMUNICATIONS
    M

    Jan 1989 – Jan 1991

    Senior Manager Customer Service

    MCI TELECOMMUNICATIONS
    A

    Jan 1984 – Jan 1986

    Project Manager

    A.T. HUDSON MANAGEMENT CONSULTANTS
    Where I've Studied

    BA, History

    University of Miami

    Ask Me About

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

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    VANIR Consulting

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