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    Felicia Caples

    Atlanta, Georgia

    Help Desk Support

    Sykes Enterprises, Inc

    Throughout my career, I have demonstrated a keen ability to notice fine details, enhance profitability, As well as repeat customers. I have several customer service award’s and recommendations as well.

    Specialties

    check markBusiness Intelligence & Analytics

    check markDatabase Administration

    check markData Science & Machine Learning

    check markIT Consulting

    check markQuality Assurance

    check markSystem & Network Administration

    check markTechnical Product Management

    check markTechnology Management

    check markTechnical Support

    Where I've Worked
    SYKES logo

    Apr 2019 – Present

    Help Desk Support

    SYKES
    Sykes Enterprises, Inc logo

    Apr 2019 – Present

    Help Desk Support

    Sykes Enterprises, Inc
    Delta Air Lines logo

    Jun 2011 – Apr 2019

    Lead Bartender

    Delta Air Lines
    U

    Jan 2007 – Mar 2012

    Executive Assistant

    Undisclosed client

    Jan 2007 – Mar 2012

    Executive Assistant

    L

    Apr 2008 – Feb 2010

    Bartender

    Le charm
    M

    Apr 2008 – Feb 2010

    Trainer

    Mixologist
    Where I've Studied

    Associates, Business

    The Chubb Institute

    Ask Me About

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Ask Me for a Referral

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