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    Felicia Caples

    Atlanta, Georgia

    Help Desk Support

    Sykes Enterprises, Inc

    Throughout my career, I have demonstrated a keen ability to notice fine details, enhance profitability, As well as repeat customers. I have several customer service award’s and recommendations as well.

    Specialties

    Business Intelligence & Analytics

    Database Administration

    Data Science & Machine Learning

    IT Consulting

    Quality Assurance

    System & Network Administration

    Technical Product Management

    Technology Management

    Technical Support

    Where I've Worked

    Apr 2019 – Present

    Help Desk Support

    SYKES

    Apr 2019 – Present

    Help Desk Support

    Sykes Enterprises, Inc

    Jun 2011 – Apr 2019

    Lead Bartender

    Delta Air Lines
    U

    Jan 2007 – Mar 2012

    Executive Assistant

    Undisclosed client

    Jan 2007 – Mar 2012

    Executive Assistant

    L

    Apr 2008 – Feb 2010

    Bartender

    Le charm
    M

    Apr 2008 – Feb 2010

    Trainer

    Mixologist
    Where I've Studied

    Associates, Business

    The Chubb Institute

    Ask Me About

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

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