Eric Fliegel

Eau Claire, Wisconsin

Director of Customer and Technical Support, IDEXX Laboratories, Inc

Experience at:
IDEXX Laboratories, Inc, GARTNER, Inc, Self Employed

I’m interested in mentoring people from:

    Eric Fliegel
    Where I've Worked
    IDEXX Laboratories, Inc logo

    Jun 2017 – Oct 2020

    Director of Customer and Technical Support

    IDEXX Laboratories, Inc
    GARTNER, Inc logo

    Jun 2008 – May 2017

    Vice President, Worldwide Technical Support

    GARTNER, Inc
    S

    Jan 2007 – Jun 2008

    Consultant, IT Strategy and Organizational Effectiveness

    Self Employed
    M

    Sep 2001 – Dec 2006

    Director, Global Infrastructure Services

    Merrill Lynch
    E

    Sep 1999 – Jul 2001

    Executive Vice President & Chief Information Officer

    eTour, Inc
    S

    Jan 1999 – Sep 1999

    Chief Operating Officer & Chief Information Officer

    Support Technologies, Inc
    E

    Jul 1997 – Dec 1998

    Chief Information Officer & General Manager of IT Programs

    Edutrek International Inc
    Emory University logo

    Apr 1988 – Jul 1997

    Executive Director of Information Services, Emory Healthcare & Assistant Dean of Information Services, Goizueta Business School

    Emory University
    University of Rochester logo

    Jan 1981 – Apr 1988

    Associate Director of Computing

    University of Rochester
    Where I've Studied

    1985

    MBA, Computers and Information Systems / Marketing

    University of Rochester

    1983

    BA, Computer Assisted Approaches to Economic Problems

    University of Rochester

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    VP/Director, Global Technical Support and Customer Service | Technology Strategy & Operations | Serv

    I am a Technology Executive with extensive experience leading Global Technical Support divisions and driving strategic change. I believe organizations must be service-oriented and I am passionate about providing exceptional customer experiences.

    Specialties

    check markIT Consulting

    check markTechnical Product Management

    check markTechnology Management

    check markTechnical Support

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