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    Enio Martinez

    Pembroke Pines, Florida

    Customer Care Manager

    HealthTrust Workforce Solutions/HCA

    Customer Service and Operations Leader

    MIAMI/FT. LAUDERDALE • ABLE TO TRAVEL AND RELOCATE I am a Leader, Motivator and Team-Builder. I am driven by a Service Excellence First/Customer First Mentality, with a strong emphasis on Sales/Service Operations Management, and Metrics Analysis.

    Specialties

    Administrative & Office

    General Manager/Location Manager

    Operations Management

    Process Management

    Quality Management

    Government & Military

    Where I've Worked
    H

    Mar 2019 – Present

    Customer Care Manager

    HealthTrust Workforce Solutions/HCA
    B

    2012 – 2018

    Senior Customer Service and Operations Manager

    Bulletline/PCNA
    L

    Jun 2009 – Mar 2012

    Senior Manager

    La Dove, Inc
    T

    Jan 2006 – Jan 2009

    Director - Customer Service and Administration

    The Stanton Group

    Nov 2004 – Jan 2006

    Senior Operations Manager - Call Centers

    GTECH Corporation
    C

    Jan 2001 – Jan 2004

    Director of Operations

    Competitrack, NY
    N

    Sep 1998 – Dec 2001

    Senior Operations band Service Manager

    NY Eye Specialists Surgical Centers
    D

    Sep 1998 – Aug 2000

    Call Center and Training Contractor-Disney Theatrical

    Disney Theatrical

    Jun 1991 – Sep 1998

    Director of Call Center Client Services

    Ticketmaster
    Where I've Studied

    1990

    Bachelors

    Upsala College

    Ask Me About

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Ask Me for a Referral

    HealthTrust Workforce Solutions/HCA

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