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    Donavon Archie Jr

    Fort Worth, Texas

    Customer Support Engineer

    Specialties

    Business Intelligence & Analytics

    DevOps & Site Reliability

    Hardware Development

    IT Consulting

    IT Security

    Quality Assurance

    System & Network Administration

    Technical Product Management

    Technology Management

    Technical Support

    Where I've Worked

    Oct 2016 – Present

    Customer Support Engineer

    Mar 2016 – Sep 2016

    Desktop Support Specialist III

    University of Texas-Arlington
    M

    Sep 2015 – Dec 2015

    Desktop Support Engineer/Incident Manager

    Maalt L.P

    Jun 2014 – Oct 2014

    Assistant Call Center Manager

    Leidos

    Jan 2014 – Jun 2014

    Assistant Call Center Manager

    Apex Systems, Inc

    Feb 2013 – Nov 2013

    Lead Support Analyst/Call Center Assist Manager

    Computer Sciences Corporation
    H

    Apr 2009 – Feb 2013

    Computer Services Representative Lead (CSR)

    Hewlett Packard Enterprise Services, LLC

    Dec 2008 – Apr 2009

    Computer Services Representative (CSR)

    G

    Feb 2008 – Aug 2008

    Chief, Operations Support/Senior Executive Assistant

    GoldBelt Raven, LLC
    S

    Dec 2005 – Feb 2008

    Senior Executive Assistant/Office Manager

    Sparks Personnel
    Where I've Studied

    In Progress

    Business Administration

    Community College of the Air Force

    2016

    Embry-Riddle Aeronautical University

    1991

    Leadership & Management

    Noncommissioned Officer Leadership School

    1987

    H.S. Diploma

    Noncommissioned Officer Preparatory School

    1982

    H.S. Diploma

    Camden High School

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    People I've Reported To

    People I've Worked With

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