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    Donald Bates

    Pensacola, Florida

    Supervisor, Customer Advocacy

    Pennsylvania American Water

    Specialties

    Business Analysis

    Business Project Management

    Technical Project Management

    Program Management

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    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Where I've Worked
    P

    Jan 2016 – Present

    Supervisor, Customer Advocacy

    Pennsylvania American Water

    Feb 2010 – Jan 2016

    Pennsylvania Escalation Group Supervisor

    American Water

    Jul 2006 – Feb 2010

    Customer Service Supervisor

    American Water

    Jun 2004 – Jul 2005

    Customer Service Representative

    Ford Motor Credit Company

    Dec 2002 – Jun 2004

    Customer Service Representative/Team Lead

    MCI
    Where I've Studied

    BS, Business Administration/Project Management

    Columbia Southern University

    Associates, Science for General Studies

    Lurleen B. Wallace Community College

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    Pennsylvania American Water

    In the Media

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