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    Donald Bates

    Pensacola, Florida

    Supervisor, Customer Advocacy

    Pennsylvania American Water


    Business Analysis

    Business Project Management

    Technical Project Management

    Program Management

    Ask Me About

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Where I've Worked

    Jan 2016 – Present

    Supervisor, Customer Advocacy

    Pennsylvania American Water

    Feb 2010 – Jan 2016

    Pennsylvania Escalation Group Supervisor

    American Water

    Jul 2006 – Feb 2010

    Customer Service Supervisor

    American Water

    Jun 2004 – Jul 2005

    Customer Service Representative

    Ford Motor Credit Company

    Dec 2002 – Jun 2004

    Customer Service Representative/Team Lead

    Where I've Studied

    BS, Business Administration/Project Management

    Columbia Southern University

    Associates, Science for General Studies

    Lurleen B. Wallace Community College

    Ask Me for a Referral

    Pennsylvania American Water

    In the Media

    Social Media