Dean Anderson

Wynnewood, Pennsylvania

Senior Vice President, Head of Enterprise Customer Authentication & Protection, TD Bank Financial Group

Experience at:
TD Bank Financial Group, ING DIRECT USA, ING DIRECT Canada

I’m interested in mentoring people from:

    Where I've Worked

    May 2018 – Sep 2019

    Senior Vice President, Head of Enterprise Customer Authentication & Protection

    TD Bank Financial Group

    Nov 2013 – May 2018

    Senior Vice President, Head of North American Operations, Governance & Controls, Digital and Payments Channels

    TD Bank Financial Group

    Oct 2012 – Oct 2013

    Senior Vice President, Head of North American Operations, Online Channel

    TD Bank Financial Group
    I

    Jan 2007 – Dec 2010

    Head of Portfolio Production Management

    ING DIRECT USA
    I

    Apr 2000 – Dec 2006

    Head of Customer Service Optimization

    ING DIRECT USA
    I

    Jun 1998 – Mar 2000

    Director Internet Banking

    ING DIRECT Canada
    I

    May 1997 – May 1998

    Manager MIS Group

    ING DIRECT Canada
    I

    Nov 1996 – Apr 1997

    Project Leader Contact Center Systems Development

    ING DIRECT Canada

    Mar 1994 – Oct 1996

    Senior Contact Center Analyst

    Bank of Montreal
    I

    Jan 2011 – Oct 2012

    Head of Lending Strategy

    ING Direct USA/Capital One Financial
    Where I've Studied

    BS

    University of Alberta

    Ask Me About

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Digital operations, technology and cybersecurity leader with a passion for protecting & improving customer experiences.

    Digital operations, technology and cybersecurity executive with expertise in Financial Institutions. Deep leadership experience in digital identity and access management, digital operations, cyber-security, technology delivery, risk management and digital transformation with the primary goal of protecting and improving the customer experience. Have delivered results at both early adopter startups for direct to consumer through to mature banks involving digital transformation.

    Specialties

    Business Intelligence & Analytics

    Database Administration

    Data Science & Machine Learning

    DevOps & Site Reliability

    Hardware Development

    IT Consulting

    IT Security

    Quality Assurance

    Software Development

    System & Network Administration

    Systems Architecture & Engineering

    Technical Product Management

    Technology Management

    Technical Support

    In the Media

    Social Media