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    Dawn VanGelder

    Finleyville, Pennsylvania

    Help Desk Manager

    Monongahela Valley Hospital

    Specialties

    Business Intelligence & Analytics

    Hardware Development

    IT Consulting

    IT Security

    Quality Assurance

    System & Network Administration

    Systems Architecture & Engineering

    Technical Product Management

    Technology Management

    Technical Support

    Where I've Worked
    M

    May 2016 – Present

    Help Desk Manager

    Monongahela Valley Hospital

    Jan 2016 – May 2016

    Senior Help Desk Analyst

    ANSYS

    Jan 2013 – Jan 2016

    Help Desk Analyst II

    Jan 2015 – Dec 2015

    IT Project Coordinator

    N

    Jan 2012 – Jan 2013

    Help Desk Analyst

    NEC/ShoreTel Avaya
    S

    Jan 2012 – Jan 2013

    Help Desk Analyst

    ShoreTel Avaya
    B

    May 2010 – Nov 2012

    Technical Assistant

    Burns White LLC
    B

    Sep 2007 – May 2010

    Help Desk Analyst

    Burt Hill, Inc
    C

    May 2002 – Oct 2007

    Partner

    Computer Troubleshooters
    Where I've Studied

    BS

    California University of Pennsylvania

    Ask Me About

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Ask Me for a Referral

    Monongahela Valley Hospital

    In the Media

    Social Media