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    Darren MacGilvray

    Medford, New York

    MGR, IT Service Management

    NBTY Global, Inc

    Specialties

    IT Consulting

    Technical Product Management

    Technology Management

    Technical Support

    Where I've Worked

    May 2012 – Present

    MGR, IT Service Management

    NBTY Global, Inc

    Apr 2012 – Oct 2019

    Manager, IT Service Management

    Nbty, Inc

    Dec 2012 – Apr 2013

    Consultant

    Weight Watchers, Inc
    T

    May 2007 – Oct 2008

    Senior Vice President

    Third Sky
    C

    Aug 2002 – May 2007

    Vice President, ITSM Services

    CCN, Inc
    O

    Apr 2002 – Aug 2002

    Senior Project Manager (consultant)

    Opcenter
    I

    Jan 2001 – Oct 2001

    Global Service Center Director

    Identrus
    I

    Feb 2000 – Dec 2000

    Help Desk Process Engineer

    I.H.S. Help Desk Services
    I

    Jun 1999 – Feb 2000

    Technical Product Support Manager

    InTouch Management Systems
    C

    Apr 1997 – Jun 1999

    Help Desk Supervisor/ Project Leader

    Cendant

    Feb 1993 – Jun 1997

    Help Desk Administrator/ Console Operator

    Smith Barney

    Jun 2009 – Dec 2011

    ITSM/ITIL Project Manager, Service Delivery

    The Royal Bank of Scotland
    Where I've Studied

    H.S. Diploma, Criminal Justice

    Nassau Community College

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