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    Danny Arias

    Wilmington, Delaware

    IT Service Desk Manager - Vice President

    AMALGAMATED BANK IT Service Desk

    Specialties

    check markBusiness Intelligence & Analytics

    check markDatabase Administration

    check markData Science & Machine Learning

    check markDevOps & Site Reliability

    check markHardware Development

    check markIT Consulting

    check markIT Security

    check markQuality Assurance

    check markSoftware Development

    check markSystem & Network Administration

    check markSystems Architecture & Engineering

    check markTechnical Product Management

    check markTechnology Management

    check markTechnical Support

    Where I've Worked
    A

    2015 – 2020

    IT Service Desk Manager - Vice President

    AMALGAMATED BANK IT Service Desk
    C

    2013 – 2015

    IT Risk Business Analyst - Vice President

    CITIGROUP O&T IT Risk Management
    CITIGROUP logo

    Jan 2013 – Jan 2014

    O&T Risk Management

    CITIGROUP
    C

    Jan 2008 – Jan 2013

    Incident/Problem Manager/Team Lead

    CITIGROUP Service Quality Group
    C

    2008 – 2013

    IT Service Management Team Lead - Assistant Vice President

    CITIGROUP Service Quality Group
    I

    Jan 2007 – Jan 2008

    Infrastructure Analyst

    INSURANCE SERVICES OFFICE (ISO)
    CITIGROUP logo

    Jan 2000 – Jan 2007

    Technical Analyst

    CITIGROUP
    C

    2000 – 2007

    Technical Analyst

    CITIGROUP Data Center
    Where I've Studied

    BS, Management Information Systems

    New Jersey Institute of Technology

    MS, Information Systems

    Stevens Institute of Technology

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    AMALGAMATED BANK IT Service Desk

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