Christopher Horsman

Chicago, Illinois

Director-Contact Center Planning and Implementation, Grainger

Experience at:
Grainger, NTT Data, Chicago Transit Authority

I’m interested in mentoring people from:

    Christopher Horsman

    Ask Me About

    Agile Program Management
    Leadership of programs
    Program cost justification
    Program Strategy
    SAFe Agile discussions
    Where I've Worked
    Grainger logo

    May 2016 – Jan 2020

    Director-Contact Center Planning and Implementation

    NTT Data logo

    Jan 2013 – Nov 2016

    Agile Project and Program Manager

    NTT Data
    Chicago Transit Authority logo

    Jan 2011 – Jan 2013

    Chief Information Officer/Vice President of Technology

    Chicago Transit Authority
    NTT Data logo

    Jan 2009 – Jan 2011

    Program Manager

    NTT Data

    Jan 2006 – Jan 2009

    Director Business Analysis, Information Technology

    CNA Insurance Corporation
    Tellabs logo

    Jan 2004 – Jan 2006

    Director Global IT Infrastructure & Operations, Global Informati

    Tellabs logo

    Jan 2002 – Jan 2004

    Director Customer Service, Global Customer Service

    AT&T logo

    Jan 1998 – Dec 2001

    Division Manager, Service Delivery, Solutions

    AT&T logo

    Jan 1974 – Dec 1995

    Where I've Studied


    BA, Leadership

    DePaul University

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Known for game-changing ideas that can be executed flawlessly.

    Global Technology Consultant with experience in project and program management, agile and waterfall methodologies, and team leadership.


    check markBusiness Intelligence & Analytics

    check markDevOps & Site Reliability

    check markHardware Development

    check markIT Consulting

    check markQuality Assurance

    check markSoftware Development

    check markTechnology Management

    check markTechnical Support

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