Christopher Franklin

Columbus, Ohio

Director of Contact Center Operations, Satellite Solutions

Experience at:
Safelite Solutions, Satellite Solutions, Giant Eagle Corp

I’m interested in mentoring people from:

    Christopher Franklin

    Ask Me About

    Call Center Operations
    Client Relations
    Coaching
    Leadership
    Recruiting
    Training
    Where I've Worked
    S

    Apr 2017 – Present

    Director of Contact Center Operations

    Satellite Solutions

    Nov 2012 – Apr 2017

    Manager of Contact Center Operations

    Safelite Solutions
    S

    Sep 2011 – Nov 2012

    Assistant Manager of Contact Center Operations

    Satellite Solutions
    S

    Aug 2008 – Sep 2011

    Job Coach

    Satellite Solutions
    S

    May 2008 – Aug 2008

    Contact Center Coordinator

    Satellite Solutions
    S

    Nov 2006 – Aug 2008

    CSR I, CSR II, CSR III, Senior CSR

    Satellite Solutions

    Jan 2002 – Aug 2008

    Cash Office Clerk

    Giant Eagle Corp
    B

    May 2001 – Jan 2002

    Cash Office Clerk/Trainer

    Big Bear Stores Inc
    Where I've Studied

    2008

    Bachelors, Communications

    The Ohio State University

    2005

    Associates, Arts

    Columbus State Community College

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Experienced Director Of Operations with a demonstrated history of working in the insurance industry.

    Skilled in Operations Management, Coaching, Communication, Conflict Resolution, and Team Building. Strong operations professional with a Bachelor's degree focused in Communications, from The Ohio State University.

    Specialties

    Operations Management

    Ask Me for a Referral

    Satellite Solutions

    In the Media

    Social Media