Christopher Franklin

Columbus, Ohio

Director of Contact Center Operations, experience at Safelite Solutions, Satellite Solutions, Big Bear Stores Inc

Satellite Solutions

I’m interested in mentoring people from:

    Ask Me About

    Call Center Operations
    Client Relations
    Coaching
    Leadership
    Recruiting
    Training

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Where I've Worked
    S

    Apr 2017 – Present

    Director of Contact Center Operations

    Satellite Solutions

    Nov 2012 – Apr 2017

    Manager of Contact Center Operations

    Safelite Solutions
    S

    Sep 2011 – Nov 2012

    Assistant Manager of Contact Center Operations

    Satellite Solutions
    S

    Aug 2008 – Sep 2011

    Job Coach

    Satellite Solutions
    S

    May 2008 – Aug 2008

    Contact Center Coordinator

    Satellite Solutions
    S

    Nov 2006 – Aug 2008

    CSR I, CSR II, CSR III, Senior CSR

    Satellite Solutions
    B

    May 2001 – Jan 2002

    Cash Office Clerk/Trainer

    Big Bear Stores Inc

    Jan 2002 – Aug 2008

    Cash Office Clerk

    Giant Eagle Corp
    Where I've Studied

    2008

    Bachelors, Communications

    The Ohio State University

    2005

    Associates, Arts

    Columbus State Community College

    Experienced Director Of Operations with a demonstrated history of working in the insurance industry.

    Skilled in Operations Management, Coaching, Communication, Conflict Resolution, and Team Building. Strong operations professional with a Bachelor's degree focused in Communications, from The Ohio State University.

    Ask Me for a Referral

    Satellite Solutions

    In the Media

    Social Media