Apr 2017 – Present
Director of Contact Center OperationsSatellite Solutions
Sep 2011 – Nov 2012
Assistant Manager of Contact Center OperationsSatellite Solutions
Aug 2008 – Sep 2011
Job CoachSatellite Solutions
May 2008 – Aug 2008
Contact Center CoordinatorSatellite Solutions
Nov 2006 – Aug 2008
CSR I, CSR II, CSR III, Senior CSRSatellite Solutions
May 2001 – Jan 2002
Cash Office Clerk/TrainerBig Bear Stores Inc
The Ohio State University
Columbus State Community College
Experienced Director Of Operations with a demonstrated history of working in the insurance industry.
Skilled in Operations Management, Coaching, Communication, Conflict Resolution, and Team Building. Strong operations professional with a Bachelor's degree focused in Communications, from The Ohio State University.