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    Catherine Vinson

    Birmingham, Alabama

    Vp of Customer Success

    International Code Council

    Specialties

    check markOperations Management

    check markPlant & Facilities Management

    check markProcess Management

    check markQuality Management

    Where I've Worked
    International Code Council logo

    Jan 2020 – Present

    Vp of Customer Success

    International Code Council
    International Code Council logo

    Dec 2019 – Jan 2020

    Customer Success Center Manager

    International Code Council
    Protective logo

    Oct 2017 – Dec 2019

    Operations Services Quality Manager

    Protective
    C

    Jan 2017 – Oct 2017

    Director

    Client Care
    Regions Bank logo

    Mar 2014 – Jan 2017

    Contact Center Quality Performance Manager (assistant Vice President)

    Regions Bank
    Regions Bank logo

    Mar 2012 – Mar 2014

    Contact Center Communication Manager

    Regions Bank

    Feb 2011 – Mar 2012

    Contact Center Communications Analyst

    Where I've Studied

    2007

    BA, Theatre

    The University of Alabama at Birmingham

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