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    Carl A. Smith

    Atlanta, Georgia

    Director Enterprise Service Delivery (Relationship Management)

    Microsoft Corporation

    Specialties

    Business Intelligence & Analytics

    Data Science & Machine Learning

    DevOps & Site Reliability

    Hardware Development

    IT Consulting

    Quality Assurance

    System & Network Administration

    Systems Architecture & Engineering

    Technical Product Management

    Technology Management

    Technical Support

    Ask Me About

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Where I've Worked

    Oct 2013 – Oct 2015

    Director Enterprise Service Delivery (Relationship Management)

    Microsoft Corporation

    Feb 2012 – Oct 2013

    Sr. Group Escalation Manager

    Microsoft Corporation

    Feb 2007 – Feb 2012

    Escalation Manager Enterprise Platform Support

    Microsoft Corporation

    Sep 2011 – Dec 2011

    Adjunct Professor School of Business

    Microsoft Corporation

    Sep 2000 – Jan 2007

    Information Technology Manager

    Intel Corporation

    Oct 1999 – Sep 2000

    Senior Systems Engineer

    Intel Corporation

    Aug 1996 – Oct 1999

    Windows NT Infrastructure Specialist

    Motorola Corporation

    Jul 1996 – Aug 1997

    LAN Support Specialist

    Motorola Corporation
    Where I've Studied

    2013

    The Harvey B. Gantt Center

    2012

    Masters

    Masters, Business Administration

    Wake Forest University Babcock School of Management

    Bachelors, Systems and Computer Science

    Howard University

    Associates, Engineering

    Springfield Technical Community College

    Ask Me for a Referral

    Microsoft Corporation
    Bellevue, WA and 9 other location(s)
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