Benjamin Kirk

Renton, Washington

Customer Success Manager, Microsoft

Experience at:
Microsoft, Nordstrom, Advanced Cleaning Team

I’m interested in mentoring people from:

    Where I've Worked

    Apr 2013 – May 2019

    Customer Success Manager

    Microsoft

    Mar 2012 – Mar 2013

    Quality Delivery Manager

    Microsoft

    Oct 2010 – Oct 2011

    Support Analyst

    Microsoft

    Oct 2010 – Oct 2010

    Licensing Specialist

    Microsoft

    Feb 2008 – Jul 2009

    Global Support Escalations Agent

    Microsoft

    Nov 2007 – Feb 2008

    Commission Sales

    Nordstrom
    A

    Mar 2001 – Sep 2007

    Owner/Office Manager

    Advanced Cleaning Team
    C

    Dec 2002 – Oct 2006

    Business Sales Account Representative

    CompUSA
    B

    Nov 1998 – Dec 2002

    Commission Sales

    Bon Marche

    Feb 1996 – Nov 1998

    Assistance Store Manager

    Big 5 Sporting Goods
    B

    Nov 1998 – Dec 2002

    Top salesperson in department

    Bon Marche
    Where I've Studied

    Bellevue Community College

    H.S. Diploma, Business administration

    Portland Community College

    Ask Me About

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Driving Customer Success for Strategic Accounts

    I'm currently entering a new role at Smartsheet, Customer Success Enablement Manager, supporting the CS team with resources to increase retention and revenue. Prior to this I have been a CSM for 6 years at Microsoft, building much of our training.

    Specialties

    Technical Product Management

    Technology Management

    IT Consulting

    Quality Assurance

    Ask Me for a Referral

    Microsoft
    Bellevue, WA and 9 other location(s)
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