Benjamin Kirk

Renton, Washington

Customer Engagement Manager, Microsoft

Experience at:
Smartsheet, Microsoft, Advanced Cleaning Team

I’m interested in mentoring people from:

    Benjamin Kirk
    Where I've Worked
    Microsoft logo

    Jul 2020 – Present

    Customer Engagement Manager

    Microsoft
    Smartsheet logo

    May 2019 – Jan 2020

    Customer Success Enablement Manager

    Smartsheet
    Microsoft logo

    Apr 2013 – May 2019

    Customer Success Manager

    Microsoft
    Microsoft logo

    Mar 2012 – Mar 2013

    Quality Delivery Manager

    Microsoft
    Microsoft logo

    Oct 2010 – Oct 2011

    Support Analyst

    Microsoft
    Microsoft logo

    Oct 2006 – Oct 2010

    Licensing Specialist

    Microsoft
    A

    Mar 2001 – Sep 2007

    Owner/Office Manager

    Advanced Cleaning Team
    Where I've Studied

    Bellevue Community College

    H.S. Diploma, Business administration

    Portland Community College

    Ask Me About

    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Driving Customer Success for Strategic Accounts

    I'm currently entering a new role at Smartsheet, Customer Success Enablement Manager, supporting the CS team with resources to increase retention and revenue. Prior to this I have been a CSM for 6 years at Microsoft, building much of our training.

    Specialties

    check markIT Consulting

    check markQuality Assurance

    check markTechnical Product Management

    check markTechnology Management

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