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    Anne Keefer

    Charlotte, North Carolina

    Service Delivery Execuitve

    Dimension Data/NTT

    Specialties

    Administrative & Office

    Environmental Health & Safety

    General Manager/Location Manager

    Operations Management

    Plant & Facilities Management

    Procurement

    Process Management

    Quality Management

    Supply Chain & Logistics

    Government & Military

    Where I've Worked

    Jan 2015 – Present

    Service Delivery Execuitve

    Dimension Data/NTT

    Jun 2009 – Jan 2015

    EVP, Operations Management

    Star2Star Communications
    P

    Jan 2006 – Jan 2007

    Business Operations Manager

    Port Manatee Ship Repair
    M

    Jan 2005 – Dec 2005

    Child Support Enforcement

    Manatee County Clerk of Court
    P

    Jan 2003 – Jan 2004

    Business Operations Manager

    Professional Automotive
    P

    Jan 2002 – Jan 2003

    Contact Center Program Manager / IT Manager

    Protocol Communications
    I

    Jan 2001 – Dec 2001

    Internet Sales / customer Care

    Impact Group

    Jan 2000 – Dec 2000

    Contact Center Telecommunications Network Operations Manager

    Home Shopping Network (HSN)
    I

    Jan 1997 – Jan 2000

    Contact Center Program Manager / Business Analyst / Telephony Tr

    Insurance Management Solutions Group, Inc

    Jan 1993 – Jan 1996

    Customer Contact / Support Operations Manager

    Sega of America
    V

    Jan 2007 – Jun 2009

    Consultant

    Vanguard Communications Corporation
    Where I've Studied

    San Francisco State University

    BS, Information Decision System Management

    University of South Florida

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