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    Andre Carter

    Seattle, Washington

    Director, IT Service Management & Customer Experience

    NIQ Tec

    Specialties

    check markBusiness Intelligence & Analytics

    check markDatabase Administration

    check markData Science & Machine Learning

    check markDevOps & Site Reliability

    check markHardware Development

    check markIT Consulting

    check markIT Security

    check markQuality Assurance

    check markSoftware Development

    check markSystem & Network Administration

    check markSystems Architecture & Engineering

    check markTechnical Product Management

    check markTechnology Management

    check markTechnical Support

    Where I've Worked
    N

    2017 – Present

    Director, IT Service Management & Customer Experience

    NIQ Tec
    T-Mobile logo

    Jun 2014 – 2017

    Director, IT Service Management

    T-Mobile
    Microsoft Corporation logo

    Jan 2006 – 2014

    Principal IT Operations Function Lead, Retail Stores / Senior Consultant

    Microsoft Corporation
    Infospace, Inc logo

    Jan 2002 – Jan 2006

    Director, Commercial Operations & Internal Support

    Infospace, Inc
    C

    2005 – 2006

    IT and Process Development Consultant

    Career Notes
    AT&T Wireless Service logo

    2000 – 2003

    Director, IT Operations

    AT&T Wireless Service
    AT&T Wireless Service logo

    1998 – 2000

    Sr. Manager, IT Operations

    AT&T Wireless Service
    AT&T Wireless Service logo

    Jan 1996 – Jan 1998

    Systems Engineer

    AT&T Wireless Service
    Where I've Studied

    BS

    Washington State University

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    NIQ Tec

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