Under close supervision, receives assignments and reviews claim and policy information to provide background for investigation and may determine the extent of the policy's obligation to the insured depending on the line of business.
Develops and implements local operating processes and sound claims handling procedures to assure that quality claims services is rendered to all accounts. Effectively manages operations against established standards and recommends modifications or improvements to increase productivity.
Daily activities will include scheduling client engagements, processing client correspondence and inquiries, report completion and recommendation follow-up, and coordination with claims and underwriting partners.
Collaborate with HR stakeholders on process improvement initiatives to reduce manual intervention in an effort to automate transactions; analyze, scope and document solutions following required project management guidelines.
The role of the Risk Consulting Quality Assurance and Valuation Manager is to conduct quality assurance reviews of all risk consulting work confirming it is in accordance with published strategies and guidelines.
This individual will report directly into the Assistant Vice President of Large Loss Property Claims. The position will have regular interaction with other functional disciplines at both a corporate and claim region level.
Understanding of financial statements and ratios used in risk analysis. Understanding of insurance financial fundamentals; impact of underwriting decisions on company assets. Ability to understand credit risk.