Ambit Energy is a United States multi-level marketing company that provides electricity and natural gas services in energy markets in the U.S. that have been deregulated. The companys corporate headquarters are located in Dallas, Texas, and its operations/call center headquarters are located in Plano, Texas. Ambit Energy was founded in 2006 in Addison, Texas by Jere Thompson Jr. and Chris Chambless. Ambit Energy obtains customers through a network of independent consultants who work directly with the customers. Ambit Energy uses a multilevel marketing model and is a member of the Direct Selling Association of America, a public relations and lobby organization that represents the interests of multilevel marketing companies in the United States. Ambit typically offers customers one or two-year fixed-rate contracts for utilities. After the contracts expire, services may automatically switch to variable-rate plans unless customers manually renew the fixed-rate plans. In some cases Ambits variable-rate plans are substantially more expensive. This has prompted complaints and lawsuits from consumers, and an investigation from New York Public Service Commission. In December 2015, the Department of Public Service in New York announced that it had secured refunds for 1,566 Ambit customers, totaling nearly one million dollars.