VF Corporation is an American worldwide apparel and footwear company founded in 1899 and headquartered in Greensboro, North Carolina. The company’s more than 30 brands are organized into five product categories: Outdoor & Action Sports, Jeanswear, Imagewear, Sportswear and Contemporary Brands. Wikipedia
VF Corporation is an American worldwide apparel and footwear company founded in 1899 and headquartered in Greensboro, North Carolina. The company’s more than 30 brands are organized into five product categories: Outdoor & Action Sports, Jeanswear, Imagewear, Sportswear and Contemporary Brands. Wikipedia
Manage a group of up to five customer service supervisors and indirectly their own teams of Customer Service Representatives and/or warranty consumer response specialists.
The Reef Sales & Marketing Manager is responsible for owning, driving, developing and maintaining sales /marketing plans and budgets to meet Canada financial objectives
Plan, develop and execute seasonal and branded sales/marketing promotions, POS/consumer collateral and sponsorships that promote the brand and product initiatives that align with brand Canada objectives including LRP strategic planning, brief development, timeline management, and overall project oversight.
Manage a group of up to five customer service supervisors and indirectly their own teams of Customer Service Representatives and/or warranty consumer response specialists.
Responsible for training new hires and identifying additional training needs for the team.Provide support to the warranty team by answering inbound calls related to defective returns. Processes defective service actions.
coaches and develops staff to exceed individuals and store productivity goals; coaches and develops staff to provide exceptional customer service by building a loyal customer base, understanding customer needs and educating customers on the benefits of TNF products
Develop 1-1 personalization approach seasonally by utilizing behavioral data and creating segment-of-one campaigns utilizing dynamic personalized content and product merchandising across marketing channels and on brand's website.
Develop Purpose-driven associate engagement programs to inspire individuals and teams of people to and activate and sustain Purpose-related activities.
Provide the enterprise with the expertise, tools and resources to activate our Purpose and mobilize the organization in the development and implementation of programs to bring it to activate the Purpose across the company and into the communities where the company does business.
Hires, trains, and develops store leadership team ensuring recruitment from a diverse applicant pool. Monitors and approves all hiring plans for all stores in the district. Ensures that stores achieve optimal staffing levels and provide a quality on-boarding experience for all employees.
coaches and develops staff to exceed individuals and store productivity goals; coaches and develops staff to provide exceptional customer service by building a loyal customer base, understanding customer needs and educating customers on the benefits of TNF products
Develop an efficient and effective operations model to support growth in DTC processing, and on DTC e-commerce model to ensure optimal growth. Identify operational strategies and tactics that will support long term sustainable growth that focus on improving responsiveness, i.e., Improve Retail and OL replenishment.
Training and Coaching: partners with Store Manager to supervise and conduct staff training; ensures that the Selling Supervisor is adequately educated to facilitate training activities for staff; reports training progress to the Store Manager and maintains staff training records; supervises stock room operations and ensures shipping and receiving standards and inventory integrity are maintained.
Hires, trains, and develops store leadership team ensuring recruitment from a diverse applicant pool. Monitors and approves all hiring plans for all stores in the district. Ensures that stores achieve optimal staffing levels and provide a quality on-boarding experience for all employees.
Identify and drive company initiatives to improve operational flexibility, speed to market and innovation. Research, design and implement innovative processes and procedures that will foster improvement of the DTC flow and fulfillment, responsiveness and on time service
Coordinate and align with 3rd party development partners and other platform development resources Communicate and partner across cross functional business team including Site Operations, Product, eCommerce Marketing and other VF technology teams.
Maximizes the net profit of stores by setting direction and providing support towards achieving objectives in sales, expenses, and inventory control. Partners regularly with Retail Operations and other corporate partners to drive business and execute brand strategy.
You will exercise your collaborative relationship building skills to grow and maintain relationships within the action sports community, providing strategic direction that is driven by a sound knowledge of youth culture marketing and trends.
Annual Report 
