Develop high quality maintainable software that is suitable for production deployment in mission-critical environments.

Develop high quality maintainable software that is suitable for production deployment in mission-critical environments.

Develop new interfaces for these products as required in response to customer requests.Work hands-on with Trilliant networking products, in conjunction with a variety of third-party networking hardware and software systems

The Support Engineering Analyst (SEA) is a direct resource to respond to customer technical inquiries and problems via a web based issue management system, email and telephone calls. The SEA must have the ability to effectively communicate verbally and in writing to both clients and internal personnel while working under pressure and within time constraints.

Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.