Represent the state on the QI Network leadership team and participate in state staff meetings.In partnership with the state leadership team and QI Director, develop state-specific continuous quality improvement plans.
Ensures communication/follow-up with families, referral sources, internal program/operations staff and payers prior to admission to the program and after discharge from the program and remain as contact for customer satisfaction and support.
Maintains licensing and compliance, including Medi-Cal certification, for area services and supports; assures timely and accurate documentation; oversees area implementation of Network compliance plan; and assists with correction orders and over-sees implementation of compliance plans.
Develop and maintain quality services and engaging activities that meet the individuals needs.Interview and select talented staff. Lead, develop and inspire team providing on-going performance coaching
Provide leadership including direct supervision of assigned staff; implement Network employee practices; implement program safety and workers' compensation programs; recommend and assist with involuntary terminations and written warnings; provide employee orientation and training.
Maintain program compliance with Network and regulatory standards for clean, neat, safe living and working environments. Ensure pleasant, age-appropriate, well-decorated home-like residential living environments; and address any maintenance needs of residence and property.