Establishes, maintains, and reports against KPIs and KRIs with respect to Retail Branch staffing. Develops action plans to assist Leadership in driving adherence to recommended schedules and adapting staffing mix to meet customer demand.
Leads and/or participates in project-planning sessions with clients, business analysts, and team members to analyze development requirements, provide design recommendations for complex systems, and recommend methods and assignments.
The IT Senior Manager works effectively with individuals at all levels of business partners, IT management, and third-party managed services providers and provides thought leadership on the best technology strategies and solutions for the assigned lines of business.
Reviews status of current accounts to include, but not limited to, past due accounts, maturities, and renewals. Notifies Corporate CRE Bankers on these matters and interacts with the customer where necessary.
Delivers goals for all sales metrics and sales activities to drive the expected results; monitors the achievement of goals by individual Middle Market Bankers, and holds team members accountable for performance.
Assists in the preparation of business cases for new construction and/or the renovation of existing facilities. Evaluates owned versus leased options to determine the best strategy for acquiring new locations.
Leads or participates in process to design, administer and communicate variable compensation plans, including leadership bonus and equity programs. May consult with executive and management teams, Legal, Finance and Risk to ensure compliance with all federal regulations.
Maintain a current and valid knowledgebase of applicable federal, state, and local laws, regulatory requirements, and procedures governing the financial services industry, and/or relevant business segment.
Assists with activities related to data planning and development and the establishment of policies and procedures pertaining to the development, management, security, maintenance and utilization of business intelligence applications.