Responsible for leading the digital marketing strategy for onUp.com in alignment with the onUp Movement Strategy; continuous evolution of the user experience, user journeys, creative, tools and resources.
Deliver new experiences by working directly with technology, business and operations partners to define efforts, write requirements and assisting in overall project management, risk management and organizational readiness activities.
Drafting, reviewing and negotiating contracts, undertaking legal research and analysis, providing guidance on new product development, managing any contentious matters, and drafting and/or reviewing internal policies and risk management procedures.
Generate income through transaction fees and the timely collection of late charges and default interest (where appropriate); monitor loans in assigned portfolios that meet established client or industry Watch List criteria.
Conduct credit underwriting and portfolio management activities including decisioning new money requests, renewals, and annual reviews; focus on commercial and business banking relationships including conventional and SBA products.
Resposible for producing and growing profitable banking relationships with multifamily developers and investors; generates new primary relationships, as well as meets the financial services needs of present clients.
Provides senior level job family/teammate advocacy to influence and enhance strategic planning efforts; develops communication content and provides process support such as the point, executive keypoints, and Teammate Readiness materials.
Contribute to the development of franchise, market, and channel strategies and analytical capabilities while working closely Analytics and Execution partners to purposefully identify and execute branch closures, branch relocations, branch consolidations and de novo development within the planning process.
Design, development and implementation of key strategic initiatives to drive market performance; conduct in-depth analysis of performance results in order to identify market issues, risks and opportunities.
Provide strategic consultation for solving complex business problems, breakage points and identified operational gaps, defining impact, prioritization, and estimates to remediate including proposed roadmap.
Overall direction is provided by the line of business, technical team, internal partners (Compliance, Marketing, legal, Risk) or teammate; monitoring project status and allocating resources for various tasks.
The Speech Analytics Manager is responsible for the Speech Analytics tool including, but not limited to, analysis and reporting, query building, and partnering with various functions across the enterprise on ongoing feedback and application of the tool.