Update ticket-tracking system and responds to end-user desktop issues. Issue hardware, printer trouble-shooting, installs software and hardware and applies security patches as well as anti-virus software.
Work with internal teams to create and execute agency ads, projects, logos and other creative needs for the agency and corresponding companies. Learn workfront and processes in studio. Work closely with studio staff on projects.
They are creative problem solvers whose production expertise allows them to drive complex development efforts for digital projects, websites, print tactics large and small, CLM applications, as well as owned, paid and social media.
Interacts and negotiates with project managers, design, ux and tech leads. Actively consults to plan projects, effectively communicates how code changes will impact the overall deliverables and provides solutions to maintain the integrity of functional requirements and site design.
Manages a portfolio of agency clients: recommends best strategies for meeting client business needs and advancing their brand. Actively contributes to agency business development and strategic growth by collaborating with other departments.
The ideal candidate, will be comfortable operating in an environment of high ambiguity and strong options, able to present comms planning in a way that will bring it alive for the agency and for clients, able to disagree without being disagreeable, and able to show how media gives creative ideas an extra dimension.
Defines analytics approach and strategy on projects in line with client business and marketing objectives. Develops new marketing programs and enhances current campaigns to meet performance objectives.