REPOWER by Solar Universe is an American solar electricity company, serving homeowners, businesses and government/non-profit organizations with professional installation, design and permits, maintenance, and financing options for solar energy systems. REPOWER is headquartered in Livermore, California but the company uses a franchise model in which it provides a national network of locally owned and operated solar installers with training and support. The franchise has 42 locations in 12 states. Since 2012, REPOWER has achieved industry-leading customer satisfaction and loyalty scores. The 2015 survey resulted in the company achieving an average Net Promoter Score of 82 across its national franchise network, putting it ahead of leading international consumer brands including Costco (79), Amazon.com (69), Southwest Airlines (62), and Apple (47).