Provide technical sales support to the sales organization and actively participate in the sales process. As the product and applications expert the Product Specialist will provide technical guidance to the office team and will develop and maintain a robust library of sales support material.
Management of key and target accounts in assigned region conducting annual and bi annual account reviews to uncover equipment and aftermarket opportunities, dissatisfaction with products and services, and develop an action plan for the year.
Design and manage implementation of customer technical training programs including training products, sales and promotion strategies, tools and systems that grow annual customer training revenue and profits for the Formax, Weiler, and TST brands.
With manufacturing, sourcing and inventory control, maximize order fulfillment rates, meet on time shipments, and parts warranty management. With engineering and sourcing, manage end of life products. With inventory control, manage investment and prevention of excess and obsolete inventory.
Work with global process leaders and cross-functional teams to develop, refine and document standard operating procedures using staff interviews, document analysis, requirements workshops, surveys, site visits, business analysis and workflow analysis.
Support the effective implementation and daily administration of Human Resource programs, including but not limited to payroll processing, compensation, benefits, performance management, employee relations, recruiting, etc.