Pindrop

Pindrop is an American information security company that provides risk scoring for phone calls to detect fraud and authenticate callers. Pindrops patented and proprietary audio analysis technology analyzes 147 different features of a phone call. Wikipedia

Pindrop

Pindrop is an American information security company that provides risk scoring for phone calls to detect fraud and authenticate callers. Pindrops patented and proprietary audio analysis technology analyzes 147 different features of a phone call. Wikipedia

Mar 7, 1:01 PM

PSCU, the nations leading credit union service organization, has announced a partnership with Pindrop to identify and prevent call center authentication fraud. We are excited about the partnership and we look forward to supporting PSCUs commitment to service excellence by protecting their Owners and members against the increasing fraud threats that target call centers, said Michael Hughes, Pindrop Vice President, Americas. Over 61 percent of fraud starts with a phone call and the voice channel accounted for more than $10 billion in fraud last year in the U.S. PSCU is a proven leader in fraud and risk management best practices and we are proud to have the Pindrop technology as an integral component of their overall member authentication and risk management strategy. http://budurl.me/s4zf

Mar 1, 6:01 PM

While the US may have been the last major country to transition to EMV chip card technology, adoption has been swift as has a corresponding rise in card-not-present (CNP) fraud, as fraudsters shift their focus to less protected channels such as the call center. Not surprisingly, according to Aite Group, an independent research firm, 72% of executives expect call center fraud loss to continue to grow, with $4 billion in counterfeit card fraud moving into the phone channel. http://budurl.me/6c2j

Feb 21, 5:22 PM

Biometrics have gained popularity in both consumer and enterprise applications for a number of reasons, specifically their trusted persistence. Most fingerprints and irises dont change much over time, so these traits can serve as accurate long-term identifiers. But voice is different. Small changes in a users voice can have a direct impact on scoring models and result in false acceptances or rejections. View our on-demand RSA presentation to understand why call centers need a multi-layer security approach. http://ow.ly/wQdD309dvGH

Feb 17, 5:00 PM

Today at 11:30am PT, Dr. Elie Khoury will present at RSA on the problem of voice aging and how due to this challenge, voice biometrics alone, will not secure your call center. If you're at RSA, join us. You won't want to miss his research findings and how voice changes in just 4 months! Session code: IDY-F03

0

Pindrop jobs