OpinionLab

OpinionLab

OpinionLab

Jul 31, 2:30 PM

Retailers: Are you getting left behind when it comes to omnichannel CX? A fully optimized website should be a key part of your overall strategy. Here's how to ensure it meets the needs of your customers -> http://ow.ly/drF530dbTqZ

Jul 27, 2:25 PM

Do you know the power of digital feedback? Our eBook highlights 7 strategies to harness this vital customer insight to improve CX across channels -> http://ow.ly/mNZZ30dbRXF

Jul 25, 3:45 PM

Are your CX strategies giving your customers what they want? Apparently not, according to our research. More here -> http://ow.ly/hY6I30dbRme

Jul 21, 2:45 PM

With so much competition, customer loyalty is critical in ecommerce. And continuous website optimization process is vital to fostering a loyal customer basis. Here's how to optimize your website in 10 steps -> http://ow.ly/Zsbt30dbQ5Y