Understand customer needs by developing knowledge of current environment, requirements, challenges and future needs to develop the best solution proposal.
Provide clear guidance in managing and monitoring customers to ensure that any issues are being addressed and resolved in a timely and effective manner.
The Scrum Master ensures our delivery teams live by the values and principles of Agile. As a true servant leader as well as a coach and facilitator, the Scrum Master does everything in their power to help the team perform at its highest level.
Contribute to the mission of delivering innovations SaaS product solutions, building our apps suite and working closely with customers and prospects to drive product strategy.